Send emails from custom domain
planned
B
Brad Konia
Currently, SinoSend sends email notifications from the sinosend.com domain. Your explanation is that it's necessary to ensure delivery. However, you can certainly send emails on behalf of another domain without causing delivery problems. It's just a matter of adding DKIM and SPF records to authorize your server to send emails from our domain. Since we're already adding the CNAME record, this shouldn't be an inconvenience for anyone and it would look much more professional. When sending the setup instructions for a custom domain, you can simply include the additional instructions for creating the necessary email authentication records.
B
Brad Konia
Sounds good to me!
Rishi U.
Update. We're testing multiple sender email address per account (same domain) You will be able to select the sender email from the Transfer dropdown window. Refer to the image below.
Emails will be sent from your email address, and not (support@sinosend.com); provided you add the SPF/DKIM authentication key to your DNS provider (which we will provide you)
Early testers say this method works quite well and will be a prelude to setting up teams (seats) sharing one master account. Any thoughts?
Rishi U.
planned
Rishi U.
Technically you are correct! Using a authenticated domain we can send emails triggered by our customers. We thought about this before, and it led to a lot of support emails! But now clearly we have savvy customers :) I've changed this to under review; we will discuss with our providers as to the number of authenticated domain we can support and the overhead involved. great suggestion.