Allow more fine grain notifications
planned
Rishi U.
A user asked : Can we refine the notifications, it is annoying getting so many when users download multiple times.
- Multiple notifications from the same user (only need to be notified once)
- There is only a email notifications when a file is downloaded but not when the link is previewed
Feedback welcome.
S
Savvya
Hi Rishi,
I would like to submit another feature request that can be added to the existing pipeline.
A. Proposed Feature
Please add a toggle in the Account Settings to globally enable or disable "Get Email Notifications for File Downloads".
B. How it Should Work
- Global Toggle: A simple on/off switch in the user profile settings.
- Turned ON (Default): The user receives an email notification every time a recipient downloads a file from their transfer links.
- Turned OFF: The system suppresses all automatic download notification emails for that account.
- Individual Override: Users should still be able to manually toggle the "Get Email Notifications for File Downloads" button on the transfer panel to override their global default for specific, one-off transfers.
C. Use Case & Pain Points
- Current Behavior: The system automatically sends an email notification for every single file download.
- The Problem: For users sending multiple files to various clients throughout the day, this fills the inbox with an overwhelming amount of automated emails. It creates severe "inbox clutter," forcing users to spend valuable time at the end of every day manually selecting and deleting these notification emails.
- The Solution: Users who do not need real-time email alerts can turn them off globally. Since Sinosend already allows users to track the download status of any file directly inside the Transfers panel, the email notifications are redundant for many workflows.
This small quality-of-life update would drastically reduce inbox clutter for your power users. Thank you for considering this request!
G
Gudrun Smith
This is important when I case goes to court as it could be in my case for one occasion.
Rishi U.
updated the status to
planned